Features - How You Work With Workshop Angel

Define your activity (event, workshop, or class) in terms of descriptions, prices, questions, and email content. This creates a copy of our booking form specific to your activity which you link to on your web site and social media pages.

Clients book and their money is taken via card payment. Email messages are sent, and the marketing database updated. Final payments are automatically chased and attendee lists created.

Offer your clients flexibility in payment terms while all your finances are easily tracked and managed!

 

Feature Summary

Supports classes, workshops and events

Workshop Angel allows you to define and manage bookings for a wide variety of different activities.

Flexible pricing and payment schedules

Select from a huge variety of pricing, discount code, and payment options to match the flexibility you want to offer your clients.

Manage unlimited questions and responses

Define any number of questions so you can really get to know your clients before they attend.

Key Features

Supports multiple brands, businesses and currencies

Offer activities in multiple disciplines?
Accounts split between different businesses?
Sell in different currencies?

Workshop Angel will manage it all!

Sends unlimited attendee and marketing emails

Create, organise, and send as many emails as you need. Use shortcodes to insert information such as the contact's name or the amount of the next payment due.
Easy-to-use templates will get you started in no time!

Easily target your
marketing

Want to send a special offer to all your taster evening attendees? Discount codes, along with tags and types for activities and contacts make targetted marketing a breeze!

 

Feature Details

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Booking System
  • Take bookings for "activities": workshops, events or classes.
  • Manage maximum attendees and when an activity is full automatically create a waiting list.
  • Define any number of attendees messages (email and/or text-sms).
  • Define any number of booking form questions, including extra payment items such as accommodation or meal options.
  • Take instant payment via credit card by linking to your own account with Stripe. Allow other methods such as bank transfer or Paypal.
Messaging System

Product Testing and Customer Training

  • Send a combination of email and text-sms messages
  • Upload images and attachments and include them in emails.
  • Reference attendee and payment information from the database via shortcodes e.g. [First Name].
  • Monitor whether emails have been delivered.
  • Create messages for an individual contact, an activity's attendees or a targetted group of contacts.
Pricing Options

Product Testing and Customer Training

  • Create multiple prices per activity and control availability by date and numbers bookable.
  • Manage deposit amounts, final payment dates and payment by instalments on a per price basis.
  • Create discount codes available during a specific time window which are applicable to a specific activitity or all activities.
  • Define prices in mulitple currencies.
Booking Management

Product Testing and Customer Training

  • Allow payment reminder and payment overdue messages to be automatically sent as payment dates approach.
  • Define payment due dates and amounts for a specific price chosen at the time of booking.
  • Modify payment due dates and amounts on an attendee by attendee basis.
  • Modify items booked and move bookings between activities on an attendee by attendee basis.
  • Make notes and send emails directly from your attendee list as specific questions arise.
Marketing Database

Product Testing and Customer Training

  • Capture contact specific information such as age range or gender directly from the booking form.
  • Add tags to specific groups of contacts, for example "Met At YogaFest 2021"
  • Define type and tags for each activity such as "Taster Evening" or "Level 1".
  • Define multiple brands that you offer and tag contacts according to their interests.
  • Search the contact database by all the above criteria and send marketing emails directly from Workshop Angel.
  • Export a contact list to send from other email marketing systems. (feature available winter 2021).
Accounting Management

Product Testing and Customer Training

  • Create any number of additional invoices for individual contacts outside of specific activity attendees
  • Define mulitple businesses that you run and separate the accounts between those businesses.
  • Capture all your expenses and categorise into your own groupings (feature available winter 2021).
  • Define sales tax rates on an activity by activity basis and report on sales tax amounts (feature available winter 2021).
  • Export your accounting information to pass on to your accountant (feature available winter 2021).
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